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Shopping Help

Using Our Web Site - A Quick Guide

To help you to get the most out of your shopping experience with, we have prepared a quick guide to the web site's features as well as how to perform common tasks such as creating an account and checking out.

Follow this link to read our quick guide to using

Our Price Promise

We believe that all our products offer excellent value for money and that our prices are among the lowest you will find either on the Internet or in traditional retail outlets.

If you find an item cheaper elsewhere, then we will beat the price providing the following conditions are met:

  • The two items must be identical.
  • The price must be inclusive of VAT and any additional charges e.g. delivery.
  • The item must be brand new and not reconditioned, end of line or returned stock.
  • This must be the normal price of the item i.e. it isn't in a sale or on special offer.
  • You must provide sufficient information to enable us to verify the price ourselves e.g. website address.
  • The alternative item must currently be available.
  • Price promise only applies to goods available in Rep. of Ireland.
  • For more information call our Bedding Consultants on 1800 62 88 73.

If it is uneconomical to match the price, we reserve the right to withdraw the offer.

Gift Vouchers And Promotions

How do I use a promotion code or discount coupon?

At any time, click on the 'My Basket"' link to view the content of your Shopping Basket. On the 'Shopping Basket' page, enter the promotion code into the box under 'Discount Codes'. You'll need to enter the promotion code to get the discount on your order.

Swatches service

Swatches are available for Silentnight Headboards and can be ordered directly from the manufacturer - Call 01 282 850000.