Delivery Rates

 

 

Remote Area Delivery

An extra charge of €45.00 is applied for delivery to remote areas.

View Mattress.ie - Delivery Map in a larger map

 

 

Priority Delivery

We have a range of service levels to get your order to you in a hurry.
It is advisable to discuss and confirm details with our bedding consultants in advance. Call 1800 62 88 73

• Same Day - selected products only - Phone orders only. Small surcharge may apply. - Call 1800 62 88 73
• Nationwide Next Day Mattress Delivery - Call 1800 62 88 73

Dublin: 1 - 3 days
Nationwide: 3 - 7 days

Please Note:

• Priority delivery is only available on items in stock
• Same Day Delivery: Orders before 12 Noon
• Mattress Next Day: Orders before 3pm
• We may not always be able to offer old bed removal or assembly on Priority Delivery items.
• Weekend and out of hours delivery may be arranged. Depending on availability and location. Call 1800 62 88 73

If you have any questions or need to find out what models or stock are available with priority delivery please contact us on 1800 62 88 73 (1800 MATTRESS)

When placing an order on-line please specify if you require priority delivery on the item.

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Twilight Delivery

Working during the day ? We can deliver early morning and in the evening. €50 Call us to arrange  1800 62 88 73

Specific Timed Delivery

Do you need your delivery to arrive on a specific time on a specific day ? We can arrange please call 1800 62 88 73

 

 

What if I'm not at home when you deliver or I would like to reschedule the delivery time?

If you are not available for your pre-arranged delivery appointment we will arrange an alternative delivery appointment for you at no extra cost.

If you are not at home when we arrive to deliver your product(s), our delivery professionals will contact you and make arrangements to reschedule your delivery.

If you would like to reschedule your delivery time, please contact our Customer Services department at 1800 62 88 73 between 9am and 5.30pm Monday to Friday or contact us using our contact form.

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How do I track my order?

To track your delivery or check the status of your order, please contact our Customer Service department using our contact form or call us on 1800 62 88 73 between 9am and 5.30pm Monday to Friday and one of our Bedding Consultants will provide you with a full update.

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What if my order arrives damaged?

In the unlikely event that your order arrives in an unsuitable condition, please contact us immediately and if the damage has been caused in transit we will arrange a replacement as quickly as possible.

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What happens if the product I ordered is not what I expected?

If, for whatever reason, you are unhappy with your purchase, please contact us within 14 days of receipt of the bed or mattress. We will arrange for the collection of the bed or mattress. The cost of returning an item is €50 per individual item. We will then refund you the difference or we can offer you store credit to the value of the item minus returning charge.

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Do you deliver products outside Ireland?

No, our delivery service is limited to the island of Ireland.

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Can I order from Mattress.ie and collect from a shop?

Contact us for the latest information.

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